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Read hotel documents and SOPs

Open published hotel materials and search SOP information.

Location
Learning → materials; Learning → SOPs; /library; /sops
Access
Active hotel membership or an eligible onboarding grant. SOP questions require the hotel SOP add-on.

Procedure

  1. Open SOPs, enter the question, and select Ask.
  2. Open a source reference to read the cited SOP.
  3. Open hotel materials and select a published document or collection.
  4. SOP titles sit under their department. A nested title opens that SOP.

Controls

ControlFunction
Document titleOpens the published document.
Collection itemOpens the referenced content.
Search libraryFilters hotel materials, keeping an SOP with its parent.
Search SOPsFilters the published SOP list.
AskSubmits the question and displays an answer with source references.
Source referenceOpens the cited SOP in hotel materials.